Custom, Flexible Payment Arrangements

We have worked hard to ensure that you have access to reliable electricity without fear of financial hardship. We want to partner with you today and every day.

•  You can make custom payment arrangements by phone or on SmartHub for any past due or current bills. We will continue to be flexible as we navigate this season.
• You can still make payments via the SmartHub mobile app, online at www.okcoop.org or at one of the dozens of PaySite kiosks located throughout our service area, as well as the payment drop-off in our drive-thru lane at 242 24th Avenue NW in Norman.
• If you have outstanding debt due to this COVID-19 pandemic, you can apply (if you are eligible) for assistance at www.okdhslive.org (note that you will need an official cut-off letter from OEC so please contact us at (405)321-2024). We will continue to be very flexible as we craft payment arrangements.

Budget Billing

Sign up for Budget Billing today to manage your household expenses and plan for seasonal fluctuations in your bill. Benefits of Budget Billing:

• More predictable monthly bills
• Minimal monthly usage fluctuation
• Click here to enroll.

Time of Use Rate

This is a perfect rate for those who are able to shift energy use between summertime weekday peak hours.  On-peak hours are between 3 and 7 PM Monday through Friday between June 1 and August 31, excluding July 4. Learn more here: https://okcoop.org/staging2/time-of-use-rate/ 

Other Financial Assistance

Other assistance may be available to you through the following organizations:

• Oklahoma Department of Human Services – administers the Low Income Energy Assistance Program (LIHEAP)