Service-Driven Perspective

Our member service, subscriber support and engineering services departments are often the unsung heroes of OEC and OEC Fiber. The service departments work tirelessly to ensure you get the best experience with us. We sat down with a few team members to learn more about them. Here’s what they had to say:

Jeanie Lee, Member Services Associate

Q: Tell us about your family.

A: I’ve been married for 32 years, with two boys who are married, one bassett hound and one cat.

Q: What’s your favorite dessert?

A: Chocolate cake!

Chelle Aiken, Member Services Associate

Q: What community do you call home?

A: Norman!

Q: Spring, summer, fall or winter?

A: Fall, it’s football season!

Rosa Barringer, Member Services Associate

Q: Tell us about your family.

A: My husband Steve and I have been married for 14 years. We have three children and three grandchildren, and we love family vacations and spending time with them. Grandkids are the biggest joy, and I literally can’t get enough of ’em.

Q: What is your favorite fall activity?

A: I love pumpkin patches and hayrides. I feel it is a great way to spend time with family, have old-fashioned fun, get away from phones and television, and genuinely spend time together.

Melissa Alvarez, Member Services Associate

Q: What community do you call home?

A: Moore!

Q: What is your favorite part of working for OEC and OEC Fiber?

A: Serving OEC members and Fiber subscribers and giving back. I am proud of the company’s positive work and outreach to the community. It is the best place to work in OKLAHOMA!

Tiffany Carter, Member Services Associate

Q: Tell us about your family.

A: I have four animals! Two golden retrievers named Rowen and Goose and two cats named Luna and Jav.

Q: What is your coffee order?

A: I order it black with a hint of almond milk.

Linda Ammons, Subscriber Support Representative

Q: What community do you call home?

A: Norman!

Q: Apple or pumpkin pie?

A: I like pumpkin pie in the fall, but apple pie any other time. My favorite is lemon meringue, though.

Jarred Manning, Member Services Associate

Q: What community do you call home?

A: Norman.

Q: What is your favorite fall activity?

A: I love getting back to outdoorsy things in tolerable temperatures like mountain biking, hiking, camping and kayaking.

Lindy Wine, Member Services Associate

Q: Tell us about your family.

A: I have three boys and two Rottweilers.

Q: If OEC had a theme song, what would it be?

A: We Will Rock You by Queen!

Shana Gammill, Member Services Associate

Q: Tell us about your family.

A: I have a fiancé, two kids, a cat and a puppy.

Q: Spring, summer, fall or winter?

A: Fall because hoody weather is the best!

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Focused on You

Electric cooperatives were created to serve their members. Because we’re a co-op, we’re able to adapt to our community’s unique needs. That’s the power of co-op membership. 

Fall is a busy time, and October is a particularly eventful month with school, community and sports activities in full swing. It’s also when all cooperatives celebrate National Co-op Month. 

When I say OEC celebrates Co-op Month, it really means we are celebrating you! After all, our co-op wouldn’t exist without you, our members. 

Our core business purpose is to serve as your electricity provider, but the larger mission of the co-op is to help make our corner of the world a better place. “Concern for community” is one of seven guiding principles that all co-ops share.

Similar to how our wires run through our service territory, our concern for community flows through all of our decisions––because being a co-op means being a responsible partner and good neighbor. 

OEC works to help our community thrive through initiatives led by our employees and local board that’s comprised of neighbors who live right here in our community. Because we’re local, we understand our community’s unique needs and strive to help meet them. 

We’re proud to support local youth through Youth Tour and scholarship programs. With your help, we offer Operation Round Up to provide assistance to our community’s most vulnerable. We partner with and support area foodbanks and other charitable organizations such as United Way of Norman and Transition House. 

The word “cooperative” is close to “cooperation,” meaning people working together towards a common goal—mutually benefitting one another and the larger community. That’s the essence of the cooperative spirit. Our employees and member-elected board members are invested in the community in which live and serve. 

Above all, as a co-op we put our members’ priorities first. As your trusted energy partner, we know that saving energy and money is important to you. That’s why we have numerous programs in place to help, including home energy audits and a variety of rates to fit your needs.

We want to empower you to manage energy use at home. If you haven’t already, I encourage you take a moment and download our app, MyOEC. Through the app, you can conveniently monitor and manage your energy use. And we’re of course here to help, so give us a call if you have questions about your energy bills.

OEC is continuously examining ways to operate more efficiently while continuing to provide the highest level of friendly, reliable service you expect and deserve. After all, we’re your local co-op. We were built by the members we serve.

Share this article

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Read More »

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Read More »

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