News

OEC Unveils Live Line Safety Education

OEC values electric safety and believes in educating first responders, emergency personnel, children and the general public on the dangers of electricity. With our new Live Line Demo, we will be able to do just that.

“The safety of everyone — not just OEC employees and members — is a priority for us, and this Live Line Demo will help ensure the safety of everyone who encounters electricity,” said Energy Efficiency and Solutions Specialist Daniel Lofland, who adopted the idea from a similar demo at CoServ Electric Cooperative in Texas.

ORU Grant Provides Life-Saving Equipment

A June 2017 Operation Round Up® (ORU) grant to the Newcastle Fire Department (NFD) proved to be a life-saving decision when the department's fire fighters used the equipment to save a person's life following a vehicle accident. The $2,830 grant allowed the NFD to update its extrication equipment, meaning quicker and more efficient work when responding to vehicle accidents involving entrapment.

Touchstone Energy Cooperatives Score Above the Rest

On May 11, the American Customer Satisfaction Index (ACSI) announced, “Energy utilities face serious challenges as customer satisfaction drops 3.2 percent.”

With an ACSI score of 71.9 on a scale of 0 to 100, the energy utilities sector dropped again for the third straight year. On a positive note that speaks to the cooperative difference and value of membership, Touchstone Energy Cooperatives remain the highest rated utility group.

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