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Outage Center

OUTAGE CENTER

OEC Electric outage map. To report a fiber outage, please call 405-217-6868.

Report an Electric Outage
  • Keep a 3- to 5-day supply of drinking water in plastic bottles. Plan on at least 1 gallon of water per person, per day.
  • Store a manual can opener with enough nonperishable foods for 3 to 5 days. Canned meats, tuna fish and peanut butter are good foods to store. Don’t forget pet foods!
  • Conserve water by using paper plates and plastic utensils.
  • Have a camp stove or grill for outdoor cooking.
  • Have a portable, battery-powered radio and alarm clock.
  • Have one non-portable phone that will work even if power is interrupted.
  • Plan where to meet and how to communicate with family members if separated.
  • Keep essential family member contact information near your phone, in your wallet, and in your glove compartment.
  • Keep plenty of gas in your car. In an extended outage, your car can be vital.
  • Keep matches, propane, charcoal and firewood. Sources of heat.
  • Keep a healthy supply of extra batteries.
  • Make sure your portable devices are fully charged.
  • Coordinate with neighbors for care of the elderly and disabled living alone.
  • Maintain a supply of prescriptions, nonprescription drugs, vitamins and special dietary foods.
  • Playing cards, books, drawing and writing supplies, and board games help pass the time. If you have a video camera and tapes, your family can make a storm documentary.
  • Keep sanitary and personal hygiene supplies replenished. Pre-moistened cleansing towelettes are useful and help conserve water.
  • Use plastic trash bags and ties for garbage.
  • Put first-aid kits in your home and car.
  • Make sure you have cold weather clothing, foul weather gear, blankets and sleeping bags.
  • Consider purchasing alternative UL-approved heating devices. For example, a fireplace insert or wood stove will keep the heat in your home instead of up the chimney.
  • Use flashlights and other battery-operated lighting instead of candles.
  • Keep fire extinguishers fully charged.
  • Fill your bathtub with water for bathroom use before the storm (if you have a well).

Preparing for an outage

When severe weather moves in, power outages can happen with little warning. Taking a few simple steps before a storm arrives can help you avoid unnecessary stress and make it easier to care for your family during an outage. A little preparation now can go a long way when conditions outside become unpredictable.

Start by assembling important supplies ahead of time instead of waiting last minute. Keep your outage kit stocked with the essentials your household may need, and check it from time to time so items stay fresh and ready. Use our helpful checklist to prepare for outages and feel more confident when bad weather strikes.

How we restore power

When electricity goes out, most of us expect power will be restored within a few hours. But when a major storm causes widespread damage, longer outages may result.

Oklahoma Electric Cooperative line crews work long, hard hours to restore service safely to the greatest number of consumers in the shortest time possible.

Report An Electric Outage

To report an electric outage, log into your MyOEC account or call (405) 321-2024.

Transmission towers and cables that supply power to transmission substations (and thousands of members) rarely fail. But when damaged, these facilities must be repaired before other parts of the system can operate.

Each substation serves hundreds or thousands of consumers. When a major outage occurs, line crews inspect substations to determine if problems stem from transmission lines feeding into the substation, the substation itself, or if problems exist down the line.

If the problem cannot be isolated at a distribution substation, distribution lines are checked. These lines carry power to large groups of consumers in communities or housing developments.

OEC has taken great strides in the past five years to improve our infrastructure and help our linemen locate outages quickly, leading to decreased outage times for our members.”

If local outages persist, supply lines, called tap lines, are inspected. These lines deliver power to transformers, either mounted on poles or placed on pads for underground service, outside businesses, schools, and homes.

If your home remains without power, the service line between a transformer and your residence may need to be repaired.

Report your power outage by calling (405) 321-2024 or by logging in to your account. 

Without power, we can’t serve fiber internet so our first priority is to get the lights back on. Once that’s established we get to work restoring Fiber internet.

Our main lines connect our entire grid together and serve as the backbone for all of our neighborhoods. When one of these lines go down, they are our top priority because they affect a large number of subscribers.

Each one of these lines can have a number of individual fibers inside of them that each need to be spliced together to repair the outage.

A drop is a line that runs from a pedestal to your home or business. These fiber lines are faster to repair because they involve less splicing. The time to restoration can vary however depending on how the drop was installed.

When it comes to individual outages, Wi-Fi performance, or non-fiber line related issues, our Subscriber Support team can help and they’re available 24/7.

OEC Fiber Support

How we restore fiber

In the event of an outage, OEC Fiber stands ready to respond, restoring service quickly and safely.

We take every outage seriously. We know the longer service is down, the less access to essential services subscribers may have. 

We stand ready to respond the moment an outage occurs.

Report a Downed Fiber Line

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