Storms & Outages

When outages occur, our main goal is to restore power safely to the greatest number of members in the shortest time possible. Repair crews determine where the damage is by starting at the substations. Each substation serves several thousand members and a problem here could be caused by failure in the transmission system. If the problem can be corrected here, power may be restored to a large number of people quickly.

From the substation, linemen work their way down the distribution lines, restoring service to the main feeder lines, then lines serving groups of homes and finally, individual members. Fixing problems at single accounts solves nothing if the main line is dead. No electricity would flow into the house and, as a result, many other members would be without power longer.

Individual households that may receive special attention are homes where loss of electricity affects life support. If you, or a permanent member of your household, have a life threatening condition that requires uninterrupted electrical service, please download the Verification of Life Threatening Condition Form, have it completed by a medical doctor, doctor of osteopathy, or county medical director, and return it to OEC as soon as possible. Our office location, mailing address, and fax numbers can be found on the Contact Us page.

Please report all outages to our office at (405) 321-2024. Dispatchers are available 24-hours-a-day, 365-days-a-year.